Frequently Asked Questions

Everything you need to know about shopping with Calla.

What is Calla's return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to start your request.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Are your materials sustainably sourced?

At Calla, we prioritize ethical production. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% by 2025.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.